Garden of the Gods Club
  • 10-Jan-2019 to 11-Mar-2019 (MST)
  • Front Desk / Bell / Valet
  • Colorado Springs, CO, USA
  • Hourly
  • Full-Time

Garden of the Gods Club and Resort is looking for a Front Desk Agent to fill a full time postion. This person will assist guests with any needs or questions that arise during check-in and checkout.

Essential Functions:

  • Welcomes guests, solves minor problems, and ensures guests have a great stay.
  • Enters data into computer, including some minor accounting functions.
  • Registers guests in and out of the conference center. Establishes and secures proper guest credit. Handles any billing questions and inquiries.
  • Solves guest-related problems within scope of authority.
  • Answers and directs all incoming calls and in-house calls received on the main switchboard console promptly and efficiently. Takes messages as required and delivers accordingly.
  • Makes hospitality calls for new arrivals nightly.
  • Performs all accounting duties including posting charges, account settlements, and shift closing.
  • Maintains the front lobby area, ensuring cleanliness at all times.
  • Coordinates guest recreation as needed. Assists Conference Planning staff as needed.
  • Maintains accurate daily event information. Maintains daily posting of event sheet.
  • Maintains supply of informational brochures, flyers, and maps.
  • Maintains current knowledge of events in the area, points of interest, and services in the area.

Requirements:

  • Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, CRT, record keeping, or word processing. May have need for good communication skills.
  • This position requires a minimum formal education of a high school diploma and a minimum of less than six months job-related experience.
Garden of the Gods Club
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